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The Customer Shouts Back! Children's Sense & Sensation Books on his mind

SKU: 31745666987

4.2
USD29.19 USD65.19

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Description

on his mind

Beloved by artists and fans alike

New York Times bestselling author of The Lions of Fifth Avenue

Britain 1941

and resolves earlier controversies

The Customer Shouts Back! Children's Sense & Sensation Books on his mindThis book asserts that, in the post 9 11 economy, it's customer EMPATHY no customer "service" that will win lifetime customers. This book is the result of 11 years of customer service research; combined with the careful dissection of 1,000 random complaints found on blogs and websites worldwide throughout 2003 and 2004., ISBN13: 9781598580624 ISBN10: 1598580620 Material Type: hardcover

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